Facilities and Operations

802 North Wood,  Burnet, Texas 78611  |  phone: 512-756-2972   |  fax: 512-756-4472
Director of Facilities and Operations
Brian Gilmore, [email protected] 
Assistant Director of Facilities and Operations
Jon Freeman, [email protected]
Custodial Services Supervisor
Facilities and Operations Secretary
Donna Horrigan, [email protected]
All district staff can enter work request in the IIQ work order system. Go to the Facilities and Operations web page and click on Incident IQ link (see below). You will enter your Google login info to access the system.  When you enter the IIQ work request, it is self-explaining. Each request must have the approval of the Building Principal or Director, before being assigned to the Maintenance Department. Each work order request must include as much information as possible related to the problem. In the case of an emergency, contact the Facilities and Operations Department at 512-756-2972.  The Facilities and Operations Director, Brian Gilmore can be contacted after hours for emergencies. All work must have a formal work request. If your need is urgent (HVAC not working, water pipe breaks, etc.), please call our office so that we can address the problem quickly, and then enter a formal work request for us. 
Incident IQ (IIQ) Ticketing System

For projects or minor construction needs, contact our office and we will be glad to walk you thru the process and answer any questions you may have. Projects will be sent to the District Cabinet meeting for review, after the Principal or Director has approved the project request. Project request will need to show a source of funding.